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SAMPLE RESUME FOR OFFICE
ASSISTANT
Office Assistant
Skills
Courtesy of O*NET
Perform duties too varied and diverse to be
classified in any specific office clerical occupation, requiring limited
knowledge of office management systems and procedures. Clerical duties may be
assigned in accordance with the office procedures of individual establishments
and may include a combination of answering telephones, bookkeeping, typing or
word processing, stenography, office machine operation, and filing.
Sample of reported job titles: Administrative
Assistant, Office Manager, Receptionist, Clerk, Secretary, Office Assistant,
Office Clerk, Customer Service Representative, Office Coordinator, Court Clerk
* Collect,
count, and disburse money, do basic bookkeeping and complete banking
transactions.
* Communicate
with customers, employees, and other individuals to answer questions,
disseminate or explain information, take orders and address complaints.
* Answer
telephones, direct calls and take messages.
* Compile,
copy, sort, and file records of office activities, business transactions, and
other activities.
* Complete
and mail bills, contracts, policies, invoices, or checks.
* Operate
office machines, such as photocopiers and scanners, facsimile machines, voice
mail systems and personal computers.
* Compute,
record, and proofread data and other information, such as records or reports.
* Maintain
and update filing, inventory, mailing, and database systems, either manually or
using a computer.
* Open,
sort and route incoming mail, answer correspondence, and prepare outgoing mail.
* Review
files, records, and other documents to obtain information to respond to
requests.
Office
assistants might perform the following activities :
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Interacting With
Computers — Using computers and computer systems (including hardware and
software) to program, write software, set up functions, enter data, or process
information.
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Getting
Information — Observing, receiving, and otherwise obtaining information
from all relevant sources.
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Communicating
with Supervisors, Peers, or Subordinates — Providing information to
supervisors, co-workers, and subordinates by telephone, in written form, e-mail,
or in person.
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Performing
Administrative Activities — Performing day-to-day administrative tasks
such as maintaining information files and processing paperwork.
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Establishing and
Maintaining Interpersonal Relationships — Developing constructive and
cooperative working relationships with others, and maintaining them over time.
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Processing
Information — Compiling, coding, categorizing, calculating, tabulating,
auditing, or verifying information or data.
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Documenting/Recording
Information — Entering, transcribing, recording, storing, or maintaining
information in written or electronic/magnetic form.
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Organizing,
Planning, and Prioritizing Work — Developing specific goals and plans to
prioritize, organize, and accomplish your work.
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Performing for
or Working Directly with the Public — Performing for people or dealing
directly with the public. This includes serving customers in restaurants and
stores, and receiving clients or guests.
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Communicating
with Persons Outside Organization — Communicating with people outside the
organization, representing the organization to customers, the public,
government, and other external sources. This information can be exchanged in
person, in writing, or by telephone or e-mail.
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