MaryAnn Bolles

555 Ditmars Boulevard, Astoria, NY 11374 · (718) 555-5555 · adminasst@isp.com 

Executive / Administrative Assistant 

Top-notch administrative assistant with ten years of experience coordinating office management and special projects with a high degree of efficiency. Serve as point person for managers, sales teams, clients, and vendors to ensure proper lines of communication. Maintains excellent communication skills, problem resolution abilities, and a high-level of confidentiality. Equally effective at providing sales management and advanced word processing support to multiple departments. 

Professional Experience 

Global Systems International, New York, NY                                                                                          1991 - Present 

Held positions of increased responsibility for this leading information technology and e-solutions provider with major clients throughout the United States, Canada, Europe, South America, and Asia. 

Executive Assistant (1996 - Present)

• Provide executive-level administrative support to the Vice President of Technology and twelve direct reports.

• Coordinated projects and events exercising ability to improvise, improve procedures, and meet demanding deadlines.

• Liaison between all impacted departments to ensure proper communications and reporting practices.

• Plan and coordinate corporate luncheons, and develop presentations for related on-site and off-site meetings.

• Organize the details of special events, travel arrangements, corporate agendas and itineraries.

• Direct business relations and distribution of company literature to stimulate client interest and sales leads.

• Manage capital purchases, direct vendor relations, generate and maintain equipment tracking records.

• Process monthly expense reports reflecting supporting documents and budget code indexes.

• Prepare and maintain weekly attendance and annual vacation records on 32 departmental employees.

• Collaborate with departmental managers on weekly postings for master reports.

• Facilitate the accurate and timely writing, editing, and preparation of final copy from draft to distribution.

Administrative Assistant / Lead Word Processor  (1991 - 1996)

• As the organization’s single-person word processing department, provided document management support to 300+

• corporate employees in areas of corporate presentations, organizational charts, quarterly goal charts, financial

• spreadsheets, correspondence, merged mailings, and unique special projects.

• Provided administrative support to the Director of Strategic Planning, and secondary support to the

• Chief Financial Officer in secretary’s absence in areas of calendar management and document preparation.

• Assisted the Senior Network Consultant with basic troubleshooting of hardware and software.

• Played a vital role in assisting corporate secretaries to make a smooth transition from a DOS-based platform

• to LAN-based Windows platform and Microsoft Office Professional modules. 

Computer Skills 

Windows 2000; Microsoft Word, Excel, PowerPoint, Access, Publisher; Adobe Illustrator;

Photoshop; Outlook Express; scanning technology; HTML; website development; advanced Internet research 

Education 

Lakeview College, Lakeview, NY

Bachelor of Science, Business Administration, 1990